How quickly do you respond to calls in Nolensville?+
For active leaks or storm damage, we prioritize Nolensville calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Nolensville.
Will I get a written estimate before you begin?+
We give every Nolensville customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Nolensville, TN?+
Yes — Big Toms Roofing is fully licensed to perform Storm Damage Roof Repair in TN, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Nolensville?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Nolensville customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
Most residential replacements in Nolensville take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
Our Nolensville crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Storm Damage Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Nolensville with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Nolensville or do you cover nearby towns?+
We serve Nolensville and the surrounding communities throughout Nolensville, TN — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
